EnglishWelcome to WowWard.com – your trusted destination for flowers, gifts, and special moments. Please read the following terms and conditions carefully before placing your order.
Same-Day Delivery: Available within Amman (Jordan) for orders placed before 2:00 PM local time.
Next-Day Delivery: Available for other cities, and other major locations.
For urgent same-day deliveries, please contact our customer service team – we will do our best to assist you.
Note: Delivery times may vary during peak seasons or due to unforeseen circumstances.
At WowWard.com, we prioritize freshness and quality. If a specific flower type or container is unavailable, our expert florists will substitute it with an item of equal or greater value, ensuring your arrangement is still stunning and vibrant.
Cancellations must be requested within 24 hours of placing the order and before dispatch.
Once the order is prepared or out for delivery, cancellation may not be possible.
If approved, cancellations may be subject to a cancellation fee (20–100%) depending on the product and delivery stage.
To request a cancellation, please contact our customer service immediately.
If you’re not completely satisfied with the flowers or gifts delivered, we are here to make it right. We offer:
Free replacement with an arrangement of equal or higher value.
In certain cases, we may request a photo of the received item for review.
We may still ask you to keep and enjoy the original product alongside the replacement.
Your happiness is our top priority.
We offer a 100% Customer Satisfaction Guarantee.
Refunds are processed using the original payment method.
In some cases, we may offer store credit for use in future orders.
Refund requests must be made within 24 hours of delivery.
To initiate a refund, please contact our support team with your order number and concern.
Orders can be placed online 24/7.
We accept major credit/debit cards and secure payment methods.
Prices are subject to change without prior notice and may vary during promotional periods.
Customers can track their orders and view history through their WowWard.com account.
To update or modify account information, simply log in and navigate to “My Account”.
At WowWard.com, your privacy is important to us. We commit to protecting your data in compliance with global standards.
We do not sell, share, or rent any personal or payment information to third parties.
Your data is used solely for order fulfillment and customer service purposes.
Our website uses SSL encryption to ensure secure transactions.
Cookies Notice: Our website uses cookies to personalize user experience and improve site functionality.
WowWard.com will not provide goods or services to any OFAC-sanctioned countries, in accordance with USA and international laws.
These terms may be updated periodically to reflect legal, technical, or operational changes.
For any assistance, cancellations, or inquiries, please contact our Customer Support:
Email: info@wowward.com
Working Hours: 9:00 AM – 8:00 PM (GMT+2), Sunday to Friday
Thank you for choosing WowWard.com – Where every gift tells a story.
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