{"id":3,"date":"2026-07-07T05:10:09","date_gmt":"2026-07-07T05:10:09","guid":{"rendered":"https:\/\/wowward.com\/?page_id=3"},"modified":"2026-11-10T13:39:46","modified_gmt":"2026-11-10T10:39:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/wowward.com\/ar\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><strong>Last updated:<\/strong> 10 November 2026<\/p>\n<p>WowWard (\u0648\u0627\u0648 \u0648\u0631\u062f) runs wowward.com, an online flower and gift delivery service based in Amman, Jordan. This policy explains what personal data we collect when you visit our website or place an order, why we use it, who we share it with, and the choices you have.<\/p>\n<p><strong>Contact:<\/strong> <a href=\"mailto:info@wowward.com\">info@wowward.com<\/a> \u00b7 <a href=\"tel:+962795031644\">+962 79 503 1644<\/a> (phone and WhatsApp), every day from 10:00 to 22:00.<\/p>\n<h2>1. Data we collect<\/h2>\n<ul>\n<li><strong>Your order details:<\/strong> your name, email address, phone number and billing details.<\/li>\n<li><strong>Recipient details:<\/strong> the recipient\u2019s name, phone number and delivery address, the delivery date and time slot, the message you write for the gift card, and any order notes. By entering a recipient\u2019s details, you confirm that you may share them with us so we can deliver the gift.<\/li>\n<li><strong>Payment:<\/strong> card payments, including Apple Pay and Google Pay, are processed by Stripe. We never see or store your full card number. For cash on delivery and CliQ, we keep the payment confirmation linked to your order.<\/li>\n<li><strong>Account (optional):<\/strong> if you create an account, we keep your email address and an encrypted password.<\/li>\n<li><strong>Unfinished checkouts:<\/strong> if you enter your email address or phone number at checkout but do not complete the order, our system saves the cart and may send you reminder emails about it.<\/li>\n<li><strong>Messages:<\/strong> what you send us by email, WhatsApp or phone.<\/li>\n<li><strong>Technical and usage data:<\/strong> your IP address, browser and device type, the pages you visit, and cookie identifiers (see section 5).<\/li>\n<\/ul>\n<h2>2. Why we use it<\/h2>\n<ul>\n<li>To prepare, deliver and support your order, including contacting you or the recipient about the delivery.<\/li>\n<li>To take payment and prevent fraud.<\/li>\n<li>To answer your questions and handle complaints, replacements and refunds.<\/li>\n<li>To remind you about an unfinished checkout. You can ask us to stop these reminders at any time.<\/li>\n<li>To send you one email after an order is completed, inviting you to review us on Trustpilot. You will get at most one such email every 30 days, there is no reward for reviewing, and every review, good or bad, is welcome. Each of these emails has an unsubscribe link. We do not share your details with Trustpilot; a review you choose to write there is published under Trustpilot\u2019s own terms.<\/li>\n<li>To meet accounting and legal obligations.<\/li>\n<li>To measure and improve our website and our advertising, using analytics and advertising cookies.<\/li>\n<\/ul>\n<p>We do not sell your personal data.<\/p>\n<h2>3. Who we share it with<\/h2>\n<p>We share data only as needed for the purposes above:<\/p>\n<ul>\n<li><strong>Our florists and partner suppliers<\/strong> who prepare your order receive the recipient\u2019s details and the card message.<\/li>\n<li><strong>A courier company<\/strong> delivers your order and receives the recipient\u2019s name, phone number, address and delivery time.<\/li>\n<li><strong>Stripe<\/strong> processes card payments.<\/li>\n<li><strong>Hostinger<\/strong> hosts our website and email.<\/li>\n<li><strong>Google<\/strong> (Analytics, Ads and Merchant Center) and <strong>Meta<\/strong> (the Meta Pixel) help us measure visits and advertising. WhatsApp, a Meta service, is used if you choose to message us there.<\/li>\n<li><strong>Authorities<\/strong>, when the law requires it.<\/li>\n<\/ul>\n<p>Some of these providers process data outside Jordan, under their own security and privacy terms.<\/p>\n<h2>4. How long we keep it<\/h2>\n<p>We keep order records for as long as Jordanian accounting and tax rules require, then delete or anonymise them. Account data stays until you delete your account or ask us to delete it. Cookies expire as described in section 5. For review-request emails we keep only a coded form of your email address: for 60 days after an invitation, so that we do not invite you twice within 30 days, and for as long as needed to honour an unsubscribe.<\/p>\n<h2>5. Cookies<\/h2>\n<p><strong>Essential cookies<\/strong> keep your cart, checkout session and language working; the website cannot work without them. <strong>Analytics and advertising cookies<\/strong> from Google and Meta help us understand visits and measure our ads. You can block or delete cookies in your browser settings, but blocking essential cookies stops the cart and checkout from working.<\/p>\n<h2>6. Your rights<\/h2>\n<p>Under Jordan\u2019s Personal Data Protection Law No. 24 of 2023, you can ask us to access, correct or delete the personal data we hold about you (unless the law requires us to keep it), or withdraw your consent and object to marketing. Email <a href=\"mailto:info@wowward.com\">info@wowward.com<\/a> and we will reply within 30 days. If you are not satisfied with our reply, you can complain to the competent data protection authority in Jordan.<\/p>\n<h2>7. Security<\/h2>\n<p>Our website uses HTTPS. Card payments are handled by Stripe, a PCI-DSS certified payment provider. Access to order data is limited to the people who need it to fulfil your order.<\/p>\n<h2>8. Children<\/h2>\n<p>Our service is intended for adults. We do not knowingly collect data from children under 18.<\/p>\n<h2>9. Changes<\/h2>\n<p>We may update this policy. The date at the top shows the latest version.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 10 November 2026 WowWard (\u0648\u0627\u0648 \u0648\u0631\u062f) runs wowward.com, an online flower and gift delivery service based in Amman, Jordan. This policy explains what personal data we collect when you visit our website or place an order, why we use it, who we share it with, and the choices you have. Contact: info@wowward.com \u00b7 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"ww_area":"","ww_area_ar":"","ww_ar_content":"<div class=\"ww-legal\" data-no-translation>\n<p><strong>\u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b:<\/strong> 10 \u0646\u0648\u0641\u0645\u0628\u0631 2026<\/p>\n<p>\u062a\u062f\u064a\u0631 \u0648\u0627\u0648 \u0648\u0631\u062f (WowWard) \u0645\u0648\u0642\u0639 wowward.com\u060c \u0648\u0647\u0648 \u062e\u062f\u0645\u0629 \u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0648\u0631\u062f \u0648\u0627\u0644\u0647\u062f\u0627\u064a\u0627 \u0623\u0648\u0646\u0644\u0627\u064a\u0646 \u0645\u0642\u0631\u0651\u0647\u0627 \u0639\u0645\u0651\u0627\u0646\u060c \u0627\u0644\u0623\u0631\u062f\u0646. \u062a\u0648\u0636\u0651\u062d \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0627\u0644\u062a\u064a \u0646\u062c\u0645\u0639\u0647\u0627 \u0639\u0646\u062f \u0632\u064a\u0627\u0631\u062a\u0643 \u0644\u0645\u0648\u0642\u0639\u0646\u0627 \u0623\u0648 \u0639\u0646\u062f \u0627\u0644\u0637\u0644\u0628\u060c \u0648\u0633\u0628\u0628 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627\u060c \u0648\u0627\u0644\u062c\u0647\u0627\u062a \u0627\u0644\u062a\u064a \u0646\u0634\u0627\u0631\u0643\u0647\u0627 \u0645\u0639\u0647\u0627\u060c \u0648\u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0644\u0643.<\/p>\n<p><strong>\u0644\u0644\u062a\u0648\u0627\u0635\u0644:<\/strong> <a href=\"mailto:info@wowward.com\">info@wowward.com<\/a> \u00b7 <a href=\"tel:+962795031644\" dir=\"ltr\">+962 79 503 1644<\/a> (\u0647\u0627\u062a\u0641 \u0648\u0648\u0627\u062a\u0633\u0627\u0628)\u060c \u064a\u0648\u0645\u064a\u0627\u064b \u0645\u0646 10 \u0635\u0628\u0627\u062d\u0627\u064b \u062d\u062a\u0649 10 \u0645\u0633\u0627\u0621\u064b.<\/p>\n<h2>1. \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u064a \u0646\u062c\u0645\u0639\u0647\u0627<\/h2>\n<ul>\n<li><strong>\u0628\u064a\u0627\u0646\u0627\u062a \u0637\u0644\u0628\u0643:<\/strong> \u0627\u0633\u0645\u0643 \u0648\u0628\u0631\u064a\u062f\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0631\u0642\u0645 \u0647\u0627\u062a\u0641\u0643 \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0641\u0648\u062a\u0631\u0629.<\/li>\n<li><strong>\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0644\u0645:<\/strong> \u0627\u0633\u0645 \u0627\u0644\u0645\u0633\u062a\u0644\u0645 \u0648\u0631\u0642\u0645 \u0647\u0627\u062a\u0641\u0647 \u0648\u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u060c \u0648\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0648\u0641\u062a\u0631\u062a\u0647\u060c \u0648\u0627\u0644\u0631\u0633\u0627\u0644\u0629 \u0627\u0644\u062a\u064a \u062a\u0643\u062a\u0628\u0647\u0627 \u0639\u0644\u0649 \u0628\u0637\u0627\u0642\u0629 \u0627\u0644\u0647\u062f\u064a\u0629\u060c \u0648\u0623\u064a \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u0637\u0644\u0628. \u0628\u0625\u062f\u062e\u0627\u0644\u0643 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0644\u0645\u060c \u062a\u0624\u0643\u062f \u0623\u0646\u0647 \u064a\u062d\u0642 \u0644\u0643 \u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0645\u0639\u0646\u0627 \u0644\u0646\u0648\u0635\u0644 \u0627\u0644\u0647\u062f\u064a\u0629.<\/li>\n<li><strong>\u0627\u0644\u062f\u0641\u0639:<\/strong> \u062a\u064f\u0639\u0627\u0644\u064e\u062c \u0645\u062f\u0641\u0648\u0639\u0627\u062a \u0627\u0644\u0628\u0637\u0627\u0642\u0627\u062a\u060c \u0648\u0645\u0646\u0647\u0627 Apple Pay \u0648Google Pay\u060c \u0639\u0628\u0631 \u0634\u0631\u0643\u0629 Stripe\u060c \u0648\u0644\u0627 \u0646\u0637\u0651\u0644\u0639 \u0639\u0644\u0649 \u0631\u0642\u0645 \u0628\u0637\u0627\u0642\u062a\u0643 \u0627\u0644\u0643\u0627\u0645\u0644 \u0648\u0644\u0627 \u0646\u062e\u0632\u0651\u0646\u0647. \u0623\u0645\u0627 \u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0648CliQ\u060c \u0641\u0646\u062d\u062a\u0641\u0638 \u0628\u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u0645\u0631\u062a\u0628\u0637 \u0628\u0637\u0644\u0628\u0643.<\/li>\n<li><strong>\u0627\u0644\u062d\u0633\u0627\u0628 (\u0627\u062e\u062a\u064a\u0627\u0631\u064a):<\/strong> \u0625\u0630\u0627 \u0623\u0646\u0634\u0623\u062a \u062d\u0633\u0627\u0628\u0627\u064b\u060c \u0646\u062d\u062a\u0641\u0638 \u0628\u0628\u0631\u064a\u062f\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0643\u0644\u0645\u0629 \u0645\u0631\u0648\u0631 \u0645\u0634\u0641\u0651\u0631\u0629.<\/li>\n<li><strong>\u0627\u0644\u0637\u0644\u0628\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0643\u062a\u0645\u0644\u0629:<\/strong> \u0625\u0630\u0627 \u0623\u062f\u062e\u0644\u062a \u0628\u0631\u064a\u062f\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0623\u0648 \u0631\u0642\u0645 \u0647\u0627\u062a\u0641\u0643 \u0641\u064a \u0635\u0641\u062d\u0629 \u0627\u0644\u062f\u0641\u0639 \u0648\u0644\u0645 \u062a\u064f\u0643\u0645\u0644 \u0627\u0644\u0637\u0644\u0628\u060c \u064a\u062d\u0641\u0638 \u0646\u0638\u0627\u0645\u0646\u0627 \u0627\u0644\u0633\u0644\u0629 \u0648\u0642\u062f \u064a\u0631\u0633\u0644 \u0625\u0644\u064a\u0643 \u0631\u0633\u0627\u0626\u0644 \u062a\u0630\u0643\u064a\u0631 \u0628\u0647\u0627 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a.<\/li>\n<li><strong>\u0627\u0644\u0645\u0631\u0627\u0633\u0644\u0627\u062a:<\/strong> \u0645\u0627 \u062a\u0631\u0633\u0644\u0647 \u0625\u0644\u064a\u0646\u0627 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0623\u0648 \u0648\u0627\u062a\u0633\u0627\u0628 \u0623\u0648 \u0627\u0644\u0647\u0627\u062a\u0641.<\/li>\n<li><strong>\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645:<\/strong> \u0639\u0646\u0648\u0627\u0646 IP\u060c \u0648\u0646\u0648\u0639 \u0627\u0644\u0645\u062a\u0635\u0641\u062d \u0648\u0627\u0644\u062c\u0647\u0627\u0632\u060c \u0648\u0627\u0644\u0635\u0641\u062d\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0632\u0648\u0631\u0647\u0627\u060c \u0648\u0645\u0639\u0631\u0651\u0641\u0627\u062a \u0645\u0644\u0641\u0627\u062a \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 (\u0627\u0646\u0638\u0631 \u0627\u0644\u0628\u0646\u062f 5).<\/li>\n<\/ul>\n<h2>2. \u0644\u0645\u0627\u0630\u0627 \u0646\u0633\u062a\u062e\u062f\u0645\u0647\u0627<\/h2>\n<ul>\n<li>\u0644\u062a\u062c\u0647\u064a\u0632 \u0637\u0644\u0628\u0643 \u0648\u062a\u0648\u0635\u064a\u0644\u0647 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0643 \u0623\u0648 \u0645\u0639 \u0627\u0644\u0645\u0633\u062a\u0644\u0645 \u0628\u062e\u0635\u0648\u0635 \u0627\u0644\u062a\u0648\u0635\u064a\u0644.<\/li>\n<li>\u0644\u0625\u062a\u0645\u0627\u0645 \u0627\u0644\u062f\u0641\u0639 \u0648\u0645\u0646\u0639 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u0644.<\/li>\n<li>\u0644\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a\u0643\u060c \u0648\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 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